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Inflation, Interest Rates & Uncertainty

How Businesses Are Staying Afloat

Frontpage Journal – Economic Insights

The last few years have put businesses across Sri Lanka through one of the toughest economic storms in recent memory. Inflation soaring to double digits, rising interest rates, and ongoing uncertainty have forced companies to rethink almost every part of their operations from pricing and costs to investment plans and workforce management. For many, staying afloat has been less about growth and more about survival. Yet amid the challenges, a surprising amount of resilience and creativity is emerging from the private sector.

Inflation has been the most visible pressure point. Raw materials, energy, and transportation costs have all surged, squeezing margins and pushing companies to reconsider their pricing strategies. Business leaders tell me that passing costs to consumers is never an easy decision. It’s a delicate balance, too much increase risks losing customers, too little erodes profitability. Many have adopted more dynamic pricing models, revisiting contracts more frequently and seeking closer collaboration with suppliers to share the pain. In some sectors, bundling products or services to add value has helped justify price adjustments.

Protecting the bottom line today means more than cost-cutting. Businesses are scrutinizing every process for efficiency gains. Digital tools and automation are being fast-tracked to reduce manual errors and speed operations. Some companies are renegotiating terms with vendors or switching to alternative suppliers who offer better pricing or more reliable delivery. Cash flow management has become a daily discipline, with leadership teams focused on maintaining liquidity to navigate unpredictable market shifts.

Rising interest rates have complicated investment decisions, especially for capital-intensive industries. With borrowing costs higher, companies are prioritizing projects with quick payback periods or those directly linked to cost savings. Long-term expansion plans are being deferred or redesigned with more conservative assumptions. For some, this has sparked innovation—finding ways to do more with less, or tapping into non-traditional funding sources like private equity or strategic partnerships.

For small and medium enterprises, the current environment is particularly daunting. I often hear from SME owners about the difficulty of juggling operational pressures while managing workforce morale and customer expectations. My advice is to focus on adaptability, be ready to pivot your business model if needed, keep close tabs on cash flow, and invest in digital capabilities that improve customer engagement and operational transparency. Equally important is building relationships, with customers, suppliers, and financial institutions, to create support networks that can help weather tough times.

Consumer behavior, naturally, is shifting. Inflation squeezes household budgets, and buyers become more price-sensitive, selective, or inclined to trade down. Yet, there is also growing appreciation for value and quality. Consumers are willing to pay more for products or services that offer durability, reliability, or align with their values. Brands that communicate transparency and empathy tend to build stronger loyalty in uncertain times.

The economic landscape remains volatile, but businesses that combine strategic discipline with agility are finding ways to stay afloat and even position themselves for recovery. It’s not about waiting for calm to return; it’s about leading with clarity in uncertainty. Sri Lanka’s business leaders face tough decisions, but those who listen closely to market signals, invest wisely in efficiency, and nurture stakeholder trust will be the ones who emerge stronger on the other side.

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